We are in truly unprecedented times.  The Global reset switch has been pressed and the coming months/years that lie ahead will be challenging, uncertain and very different to say the least! All businesses now find themselves on an even keel and the reputation/customer loyalty that once separated the elite market leaders from the competition is now increasingly under threat.  The question most businesses are asking themselves is how long will the effects of this pandemic be felt? And, how (in this new global, socially distant society) will we win over consumer confidence and trust to ensure they continue to come...