We give you the power to quickly create, send and track, high quality personalised customer videos
We work with Dealerships, Workshops, Fast Fits and Part Suppliers throughout Europe empowering them to send personalised videos instantly to their customer’s pockets – all within a few quick and easy steps
“Because of My Service Trust business is booming! The My Service Trust Personalised Customer Video solution has enabled us to grow”
Jamie from Kilgannon Motors in Sterling, Scotland said:
“If you have any aspirations of growing your business, you’ve got to think forward, you’ve got to think where the customers are coming from, whether that’s a main dealer, or an independent, that’s your competition! How do you make yourself stand out?
For use in workshop environment
- Increase work conversions by 25%
- Improve customer loyalty and trust
- Convert more work
- And more…
For use in dealership environment
- Improve that first impression
- Create a professional experience
- Showcase your environment and facilities
- And more…
Deliver a personalised video instantly to your customers’ mobile for the best experience possible
So… how does it work?
Record the video
Quickly and easily record your personalised customer video using our dedicated Apple iOS Apps, with options to pause and review the video before uploading it to our dedicated dashboard…
Review the video, add work details and hit send. From here you can also track the number of views a video has had and keep track of conversions, even down to sales person/technician level
Branded Landing Page
Deliver your personalised video on a fully branded landing page, with product details and a number of call to action options. You can also add GDPR compliant marketing messages
Based on our customers’ data, the average value of additional workshop work won through personalised cusomter video is £293.03
Here’s what our customers say…
As a luxury, high class jewellers who is all about personal service, the adoption of PECUVi Retail is a natural extension of our customer experience and a great tool to go above and beyond!
I can honestly say that the PECUVi solution is one of the easiest systems I have ever used. The simplicity and quality of the service is second to non and I would certainly recommend it to any dealer looking to enhance their customer service
Customers love seeing the videos explaining what the issue is, especially when it’s of their own car! Everyone says how much they appreciated receiving the video and the convenience it provides.
The PECUVi sales video solution has helped us enhance our customer engagement. It enables us to create a lasting first impression and build a personal relationship with the customer – giving them the trust, confidence and comfort to buy. Sales and customer satisfaction scores have risen dramatically
We find these videos a great way to build trust with our customers, whilst making us look very professional & helping us to stand out from the rest. Getting authorisation for additional
work is almost guaranteed, because our customers can see first hand just how worn, broken or dangerous an item attached to their very own vehicle actually is!
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